Copyright to all design work featured on this site is retained by Heart Invites. Having any of my designs replicated by another designer is strictly forbidden and against copyright laws.
All personal information and contact details will not be shared with any third parties – rest assured!
Payment is required on any order prior to the design process proceeding.
(If for whatever reason it has been arranged that design work is done prior to payment, payment must be made within 1 month of placing the order whether the item has been signed off for print or not)
Whilst it is usual for the payment to be paid in full upfront, exceptions may be made should you need to pay in instalments but please note that no order will be dispatched until the full payment has been made.
Whilst it has never yet been necessary and I hope it it will not ever be, Heart Invites reserves the right to regretfully decline any request for design services/stationery due to limited availability.
Heart Invites does not accept responsibility for any spelling or other errors in the content of the stationery being ordered. Whilst I will always diligently look through each file carefully for errors, it is your responsibility to carefully check all details and to ensure that these are correct before your order goes to print. No refunds will be made.
Heart Invites post worldwide and use Royal Mail First Class Recorded post for all orders (excluding samples) or sometimes Next Day Courier for a large order (e.g. Table Plans). If you would like any other delivery service to be used please get in touch and I can quote for delivery by your chosen method.
Any designs purchased from Heart Invites, Print from Home Files, in particular, are for personal use only. You may not sell or re-sell any of the products you receive.
Cancellations of any order can be accepted up until the time of printing, but there will be a fee for any time and/or expense incurred by Heart Invites.